We Are Zeals A communication tech company based out of Tokyo, Japan. We are a group of scrappy and hungry bunch from different walks of life, looking to make an actual impact on the way people and businesses communicate through our AI Chatbot technology. We obsess over bringing hospitality to everyone--be it our customers or you! You’re an individual with unique needs. As an employer we are ready to roll-up our sleeves and change the status quo if it means to make your experience better!

For the past 6 years, our AI-based chatbot has captured–and will continue to capture—the heart of many businesses here in Japan. As a result, we have recently secured a series E funding totaling $33.8M led by JIC Venture Growth Investments and Salesforce venture. According to BCG's recent research, The conversational commerce market is scaling rapidly in both the US and Asian markets and we want to be at the epicenter of this growing phenomenon. Don't just take our word for it, check this article out https://techcrunch.com/2022/05/11/japans-zeals-raises-38-8m-to-scale-its-chat-commerce-platform/

Everyone matters here at Zeals--regardless of their background. Be it a young coding prodigy (Yes, our CTO just turned 23) to someone who hardly speaks Japanese. Everyone has a voice. We went from a small, humble apartment to a 300 people organization across multiple time zones (with no sign of stopping) in the span of 7 years--all that thanks to our members’ contributions. So, if you join us, get ready to raise up your voice and spend your time contributing to projects that matter! Our last 2 years have been phenomenal and we are still growing (with so much untapped potential). While we can’t attract you with ping-pong tables or all-you-can-drink espresso bars. We can promise you full flexibility on your workstyle and co-workers that you can brag about to your friends, family or anyone you meet the next time you go out for a party!

Your Typical Day With Us Collaborate cross functionally across different teams--be it product, engineers, designers, R&D or sales Gather and facilitate information from different stakeholders, calculate impact, and prioritize tasks Gather business requirements from internal clienteles and at times external. Designing and analyzing KPIs Work in an agile environment alongside the engineering team to drive and execute project plans Write and deliver user stories across multiple epics level (scrum members and business associate) according to JIRA hierarchy Work cross-functionally with the development team and the stakeholders to design and execute plans. Propose and perform adjustments or changes if necessary What You Bring Over 3 years of experience managing a product development Business level English proficiency Experience in designing and defining requirements for B2B or B2B2C products: e.g. management screens for distribution services such as media and advertisements, services used by clients such as media and EC, or services such as DMP and SSP. Experience working in an agile environment Experience in designing user operations Basic knowledge of advertisement distribution concept (cookies, IDFA.GAID, etc.) What Makes you Stand Out Business to Native level Japanese proficiency Experience working overseas or working together with a multinational team Experience in starting a business based on the philosophies of lean startup and agile mindset Over 3 years of experience as product manager or product owner in a scrum Strong communication skills and ability to liaison between products, engineers, designers, data scientists and sales Experience working with SAFe (Scaled Agile Framework)