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Customer Happiness Executive - We want someone dedicated like you to ensure customers' happiness!

Other
Full-time

on 2018-03-08

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68 requested to visit

Customer Happiness Executive - We want someone dedicated like you to ensure customers' happiness!

Full-time
Full-time

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What we do

HipVan is an online one stop shop for all your furniture and décor needs. At HipVan, we believe that creating insipiring homes, that are comfortable yet stylish, should be easy. With over 5000 furniture and furnishing products, you’re sure to find pieces to mix and match to your personal taste.

Why we do

Like you, we’ve long had to choose between over-priced designer furniture that disrespect your wallets, and low quality designs that disrespect your taste. We knew there had to be a better way, so we created HipVan: stylish designs and quality products at an honest price.

How we do

We’ve cut the retail overheads like rental and middlemen, by sourcing these quality products direct from the manufactures. Thus, bringing to you beautiful designs with great quality, at a fair price. We are a team of young adults who are passionate about helping you create a home you can call your own, without sacrificing your style or wallet.

As a new team member

Job Description - Assist customers with their enquiry through emails, phone calls and live chats - Going the extra mile to ensure customers’ needs and expectation are met - Actively involved in refining customer experience through customer feedbacks and observing daily operations - Proactive and initiative to constantly improve internal processes Requirements - Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry - Cheerful and friendly disposition when communicating with customers - Strong sense of dedication to our customers’ happiness - Process-oriented and good attention for detail - Accountable and responsible team-player - Able to work independently Click "Want To Visit" to apply. Don't forget to fill up your profile so we can get to know you better :)

What we do

HipVan is an online one stop shop for all your furniture and décor needs. At HipVan, we believe that creating insipiring homes, that are comfortable yet stylish, should be easy. With over 5000 furniture and furnishing products, you’re sure to find pieces to mix and match to your personal taste.

Why we do

Like you, we’ve long had to choose between over-priced designer furniture that disrespect your wallets, and low quality designs that disrespect your taste. We knew there had to be a better way, so we created HipVan: stylish designs and quality products at an honest price.

How we do

We’ve cut the retail overheads like rental and middlemen, by sourcing these quality products direct from the manufactures. Thus, bringing to you beautiful designs with great quality, at a fair price. We are a team of young adults who are passionate about helping you create a home you can call your own, without sacrificing your style or wallet.

As a new team member

Job Description - Assist customers with their enquiry through emails, phone calls and live chats - Going the extra mile to ensure customers’ needs and expectation are met - Actively involved in refining customer experience through customer feedbacks and observing daily operations - Proactive and initiative to constantly improve internal processes Requirements - Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry - Cheerful and friendly disposition when communicating with customers - Strong sense of dedication to our customers’ happiness - Process-oriented and good attention for detail - Accountable and responsible team-player - Able to work independently Click "Want To Visit" to apply. Don't forget to fill up your profile so we can get to know you better :)
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    What happens after you apply?

    1. ApplyClick "Want to Visit"
    2. Wait for a reply
    3. Set a date
    4. Meet up

    Company info

    19 Kallang Avenue, #02-151, Singapore 339410