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Senior Support Engineer/Support Engineer

wanted Senior Support Engineer/Support Engineer to support our customers

Master Concept (Hong Kong) Limited

What we do

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Master Concept, an award-winning cloud technology advisor, was founded in 2003 that brings an innovative and proven approach to how organizations explore, evaluate, architect and implement technology towards cloud computing.

Description

Responsibilities:

To provide 1st tier support to customer;
Deployment of Cloud computing platforms, such as Google G Suite and Amazon Web Services;
Product migration and upgrade project support;
Self-motivated, good and proactive communication and interpersonal skills.
Candidate with less experience will be considered as Support Engineer.
Requirements:

Degree / Higher Diploma in Computer Science or related disciplines;
Good knowledge in technologies and protocols such as Email System, DNS, VMware and Active Directory;
Good communication skill, analytical & problem solving skills, and capable of preparing technical documentation;
Fresh graduate with good IT knowledge will also be considered;
Good command of spoken and written English, Mandarin and Cantonese.
Advantage:

Knowledge of Linux/Unix platform
Immediate available

Basic info
Looking for Senior Support Engineer/Support Engineer
Job type Full-time

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Location

5/F New Media Tower, 82 Hung To Road, Kwun Tong, Kowloon, Hong Kong

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