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Customer Success Associate - Join us on a mission to by ensuring healthy and fulfilling relationships!

HR / Admin
Full-time

on 2018-04-11

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19 requested to visit

Customer Success Associate - Join us on a mission to by ensuring healthy and fulfilling relationships!

Full-time
Full-time

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What we do

To provide personal and meaningful connections through our suite of dating platforms and services.

Why we do

Paktor was founded with the mission of connecting singles in Asia through technology enabled platforms. To date, Paktor’s platforms have grown rapidly across the region and established leadership positions in each of the company’s key markets in Asia. With a user base of over 22 million, Paktor has successfully created 100 million matches. NOT JUST A DATING APP ------------------------------- Paktor launched in 2013, when our co-founder Joseph Phua found himself single after a failed relationship. Since its inception, the app has been all about the romantic aspects of people meeting each other; its very name is the Hokkien expression for “going on a date”. As our company and vision progressed, as we learned more things, we realized that people meet other people at different parts of their lives. They can be at work, out with friends and drinking, at activities where friends invite new friends. Thinking larger, you can meet new people during every aspect of your life, and what we want to try to do is fulfill and serve those aspects within one platform.

How we do

To drive our mission of connecting singles in Asia, we have built an online app and an offline dating agency to promote the romantic aspects of people meeting each other: PAKTOR – THE APP ---------------------- Leveraging our proprietary technologies and first-mover advantage, Paktor’s flagship app has become the most successful social networking app for singles in the region. With a user base of 22 million, Paktor has successfully created 100 million matches. We are poised to become the first company to provide a comprehensive suite of products to our users across the dating vertical, focused on creating value for various segments of our target audience, in the process ensuring maximum industry coverage and further dominance. GAIGAI – GO ON DATES! ------------------------------ GaiGai (走街) is the leading offline dating agency in Singapore that is wholly owned by Paktor Group. Headquartered in the sunny shores of Singapore, GaiGai serves to offer a physical channel of connecting people, particularly singles. Forget exorbitant prices, mundane events and awkward moments. We provide modern matching services which are focused on casual settings, great company, and low prices that make effective dating affordable to everyone. The idea behind GaiGai is to create a vibrant environment where we provide our members with the opportunity to interact with other members beyond their circle of friends and empower them with relevant social skills to be more approachable when meeting new people. In the long run, we hope to contribute to the local dating scene and foster opportunities for singles to interact in exciting and fun social settings around Singapore.
Paktor, SEA's largest and most successful mobile dating and social networking brand
GaiGai, a bespoke dating agency by Paktor
SG Team Photo
Paktor co-founder, Joseph
Founded with the mission of connecting singles in Asia

As a new team member

As a Customer Success Associate, you will be responsible for - Approaching and meeting female members to introduce our services. - Responsible for development and implementation of activities within the department. - Create, maintain and update database of customers with complete information and emails. - Refer customers’ needs or inquiries to appropriate departments like sales, marketing, administrative or other departments. - Assist and support sales, marketing or other departments in handling customer requests and needs. Requirements: - 1 - 2 years of sales or telemarketing experience preferred - Plus point if you have business development or customer relations experience - Ability to speak and write clearly and accurately - Good client engagement ability (e.g. communication and presentation skills) - Knowledge of customer service principles and practices - Willingness to co-operate with others and work to the greater good - Multi-tasking capabilities; People-oriented - Candidates who are available to start immediately or in a short-notice period preferred. Click "Want To Visit" to apply. Don't forget to fill up your profile so we can get to know you better :)

What we do

Paktor, SEA's largest and most successful mobile dating and social networking brand

GaiGai, a bespoke dating agency by Paktor

To provide personal and meaningful connections through our suite of dating platforms and services.

Why we do

Paktor co-founder, Joseph

Founded with the mission of connecting singles in Asia

Paktor was founded with the mission of connecting singles in Asia through technology enabled platforms. To date, Paktor’s platforms have grown rapidly across the region and established leadership positions in each of the company’s key markets in Asia. With a user base of over 22 million, Paktor has successfully created 100 million matches. NOT JUST A DATING APP ------------------------------- Paktor launched in 2013, when our co-founder Joseph Phua found himself single after a failed relationship. Since its inception, the app has been all about the romantic aspects of people meeting each other; its very name is the Hokkien expression for “going on a date”. As our company and vision progressed, as we learned more things, we realized that people meet other people at different parts of their lives. They can be at work, out with friends and drinking, at activities where friends invite new friends. Thinking larger, you can meet new people during every aspect of your life, and what we want to try to do is fulfill and serve those aspects within one platform.

How we do

SG Team Photo

To drive our mission of connecting singles in Asia, we have built an online app and an offline dating agency to promote the romantic aspects of people meeting each other: PAKTOR – THE APP ---------------------- Leveraging our proprietary technologies and first-mover advantage, Paktor’s flagship app has become the most successful social networking app for singles in the region. With a user base of 22 million, Paktor has successfully created 100 million matches. We are poised to become the first company to provide a comprehensive suite of products to our users across the dating vertical, focused on creating value for various segments of our target audience, in the process ensuring maximum industry coverage and further dominance. GAIGAI – GO ON DATES! ------------------------------ GaiGai (走街) is the leading offline dating agency in Singapore that is wholly owned by Paktor Group. Headquartered in the sunny shores of Singapore, GaiGai serves to offer a physical channel of connecting people, particularly singles. Forget exorbitant prices, mundane events and awkward moments. We provide modern matching services which are focused on casual settings, great company, and low prices that make effective dating affordable to everyone. The idea behind GaiGai is to create a vibrant environment where we provide our members with the opportunity to interact with other members beyond their circle of friends and empower them with relevant social skills to be more approachable when meeting new people. In the long run, we hope to contribute to the local dating scene and foster opportunities for singles to interact in exciting and fun social settings around Singapore.

As a new team member

As a Customer Success Associate, you will be responsible for - Approaching and meeting female members to introduce our services. - Responsible for development and implementation of activities within the department. - Create, maintain and update database of customers with complete information and emails. - Refer customers’ needs or inquiries to appropriate departments like sales, marketing, administrative or other departments. - Assist and support sales, marketing or other departments in handling customer requests and needs. Requirements: - 1 - 2 years of sales or telemarketing experience preferred - Plus point if you have business development or customer relations experience - Ability to speak and write clearly and accurately - Good client engagement ability (e.g. communication and presentation skills) - Knowledge of customer service principles and practices - Willingness to co-operate with others and work to the greater good - Multi-tasking capabilities; People-oriented - Candidates who are available to start immediately or in a short-notice period preferred. Click "Want To Visit" to apply. Don't forget to fill up your profile so we can get to know you better :)
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What happens after you apply?

  1. ApplyClick "Want to Visit"
  2. Wait for a reply
  3. Set a date
  4. Meet up

Company info

137 Cecil Street, #12-02, Hengda Building, Singapore 069537