Switcheo is a Decentralised Exchange built on top of the NEO Blockchain. It facilitates the exchange of digital assets on NEO. These includes NEO’s NEP-5 tokens (e.g. RPX, QLC, SWH) or future NEP-X Tokens and NEO’s system assets like NEO and GAS. Trade settlements are done peer to peer via interaction with our smart contract.
Why we do
We saw the opportunity to develop a decentralized exchange (“DEX”) with the increasing popularity of
projects built on the NEO blockchain, and the difficulty of listing such NEP-5 tokens on credible exchanges. We want to reduce the dependency on centralized exchanges for the listing of NEP-5 tokens.
Switcheo participated in the first City of Zion’s NEO dApp challenge and clinched the 1350 GAS price. Switcheo aims to be the first DEX launched on the NEO platform, and our future roadmap includes
working on cross-chain swaps for QRC20 tokens on the QTUM blockchain and ERC20 tokens on the
Ethereum blockchain.
How we do
Although currently built on top of the NEO blockchain, Switcheo aims to achieve a network of DEX with cross chain swap capabilities between multiple popular chains like QTUM (QRC20) / Ethereum (ERC20) with more research being done for upcoming chains like Stellar.
As a new team member
We are hiring a Customer Support Executive to play a pivotal role in helping Switcheo Network achieve its goal as a leading cryptocurrency exchange in the blockchain space.
You will be responsible for addressing all Switcheo Network’s customers inquiries, supervising customer care associates and assisting in core team projects if required.
Switcheo Network is the first decentralized exchange built on the NEO platform, and is expanding into upcoming blockchains such as QTUM and Cardano. We aspire to be the first multi-chain decentralized exchange that offers an exceptional user experience and aims to be the first avenue for liquidity after the tokens release on any blockchains.
Responsibilities:
- Respond to all customers technical inquiries promptly and professionally
- Leads a customer support team that provides an exceptional level of service to all customers and that raises customers’ satisfaction and positions the support department to grow and retain customers
- Directs and assigns the daily, weekly, monthly customer support tasks and ensuring timely execution to include a high level of accuracy upon completion
- Manage all escalated customer concerns
- Stay informed on product updates, industry trends, system changes and customer support best practices
- Work closely with project stakeholders to build, maintain and ensure the integrity and security of Switcheo Exchange.
- Other duties assigned to support the department
Applicants are expected to have:
Minimum
- Proficiency in English
- Bachelor’s Degree or equivalent required
- Strong customer and people orientation
- Adaptable to fast-paced environment
- Ability to manage and organise multiple prioritises
- Ability to handle complex problems and issues independently
- Excellent interpersonal, communication and people management skills
Preferred Qualifications:
- Prior experience in customer service support
- Prior experience in coaching and supervising
- Demonstrated ability to handle conflict verbally and in written correspondence
- Interest or involvement in blockchain or other distributed ledger technologies
- Interest in high user growth environment
Please complete this form to apply for a position.
Do note that only submitted forms will be reviewed.
https://form.jotform.me/geenayip/job-application-form
What we do
Switcheo is a Decentralised Exchange built on top of the NEO Blockchain. It facilitates the exchange of digital assets on NEO. These includes NEO’s NEP-5 tokens (e.g. RPX, QLC, SWH) or future NEP-X Tokens and NEO’s system assets like NEO and GAS. Trade settlements are done peer to peer via interaction with our smart contract.
Why we do
We saw the opportunity to develop a decentralized exchange (“DEX”) with the increasing popularity of
projects built on the NEO blockchain, and the difficulty of listing such NEP-5 tokens on credible exchanges. We want to reduce the dependency on centralized exchanges for the listing of NEP-5 tokens.
Switcheo participated in the first City of Zion’s NEO dApp challenge and clinched the 1350 GAS price. Switcheo aims to be the first DEX launched on the NEO platform, and our future roadmap includes
working on cross-chain swaps for QRC20 tokens on the QTUM blockchain and ERC20 tokens on the
Ethereum blockchain.
How we do
Although currently built on top of the NEO blockchain, Switcheo aims to achieve a network of DEX with cross chain swap capabilities between multiple popular chains like QTUM (QRC20) / Ethereum (ERC20) with more research being done for upcoming chains like Stellar.
As a new team member
We are hiring a Customer Support Executive to play a pivotal role in helping Switcheo Network achieve its goal as a leading cryptocurrency exchange in the blockchain space.
You will be responsible for addressing all Switcheo Network’s customers inquiries, supervising customer care associates and assisting in core team projects if required.
Switcheo Network is the first decentralized exchange built on the NEO platform, and is expanding into upcoming blockchains such as QTUM and Cardano. We aspire to be the first multi-chain decentralized exchange that offers an exceptional user experience and aims to be the first avenue for liquidity after the tokens release on any blockchains.
Responsibilities:
- Respond to all customers technical inquiries promptly and professionally
- Leads a customer support team that provides an exceptional level of service to all customers and that raises customers’ satisfaction and positions the support department to grow and retain customers
- Directs and assigns the daily, weekly, monthly customer support tasks and ensuring timely execution to include a high level of accuracy upon completion
- Manage all escalated customer concerns
- Stay informed on product updates, industry trends, system changes and customer support best practices
- Work closely with project stakeholders to build, maintain and ensure the integrity and security of Switcheo Exchange.
- Other duties assigned to support the department
Applicants are expected to have:
Minimum
- Proficiency in English
- Bachelor’s Degree or equivalent required
- Strong customer and people orientation
- Adaptable to fast-paced environment
- Ability to manage and organise multiple prioritises
- Ability to handle complex problems and issues independently
- Excellent interpersonal, communication and people management skills
Preferred Qualifications:
- Prior experience in customer service support
- Prior experience in coaching and supervising
- Demonstrated ability to handle conflict verbally and in written correspondence
- Interest or involvement in blockchain or other distributed ledger technologies
- Interest in high user growth environment
Please complete this form to apply for a position.
Do note that only submitted forms will be reviewed.
https://form.jotform.me/geenayip/job-application-form