ViewQwest strives to empower our subscribers with the freedom to access entertainment content and to surf with no limitations. Established since 2001 as an Internet Service Provider (ISP), Viewqwest empowers users through Freedom DNS to watch up to thousands of movies, TV shows and more, from a plethora of online streaming services such as Netflix, Hulu, PPTV China, etc.

Our mission is to provide the fastest broadband in Singapore.

We pride ourselves as the innovative ISP that pioneered the removal of restrictive industry practices like international bandwidth caps and traffic shaping. At the same time, we implemented best practices such as latency based routing, ensuring that subscribers get exactly what they pay for - ultra-fast internet access. Our fanatical customer service starts with the human touch. There are no voice machines and no scripted responses. Whether clients reach out to us through phone, chat or email, our customer service and technical support teams are there to help them 24h.

Are you seeking for a hands-on environment and someone who enjoys tinkering with new technologies? We are looking for an experienced senior network engineer to continue innovating to deliver customer-centric solutions to connect the world. Here at ViewQwest, we are driven by technical innovation and our commitment to excellent customer service. At the forefront of technological innovation, our network and infrastructure are built entirely on next generation connectivity.  As our senior network engineer, you will: - Manage a Juniper and Cisco infrastructure environment consisting of 1000+ nodes - Monitor, support and configure Juniper and Cisco routers and switches as well as all necessary security applications - Monitor, evaluate and solve potential network performance issues - Manage infrastructure-related and other network requests and problems - Support customers via email, telephone and face to face interactions - Responsible for tier 2 escalations and support - Liaise with other Network Operations Center - Develop and maintain documentation related to the installation, administration and maintenance of network infrastructure - Monitor and ensure that all fault tickets are resolved timely and meet performance SLA on MTTR, availability and QoS - Evaluate new network technology. Assist with the planning and design of future network architecture. We are looking for an individual who has the following traits: - Diploma or Degree in Computer Science, Information Technology, Engineering or a related field - 3+ years’ experience deploying and managing infrastructure, especially in a 1,000+ user distributed environment. Qualified candidates should have well rounded experience with network diagnosis, configuration and problem resolution: - Strong analytical skills and has a flair for dealing with technical and operational problems. - Good interpersonal skills and fluent in communication - Knowledge of GPON technology, Fiber Optics and IP technology. - Possesses experience in ISP environment will be an advantage. - Professional certification like CCNP or JNCIA will be preferred - Interest in Internet technologies (routing, switching and general network infrastructure) including technologies associated with the ISP market Sounds like your line of work and ready for your next challenge? Click "Want to Visit" to apply and chat with the team. Don't forget to brush up your Wantedly profile so that we can get to know you better :-)