Creating Happiness through Direct to Consumer #DangerouslyAddictive Salted Egg snacks Made in Singapore. We have the challenging opportunity of a lifetime: Building breakthrough products with great people on a global scale. Our family members have autonomy to experiment in a product-driven environment full of incredibly difficult challenges to solve.

Our mission is to create food products that are fun, creative, innovative and, most importantly, Dangerously Addictive. Our vision is creating Happiness for our team members and customers. We are Dreamers of the impossible who challenge ourselves to make it happen.

We bend our backs to make our customers happy and our motto is to “stand out and be different”. We work hard, play hard, take risks, fall sometimes and we move on. After all, life is an adventure. Our global teams are passionate in relentlessly pursuing high quality products, continuous innovation, delightful customer experience and fast execution. If this sounds like you, join our family of high energy team players!

We believe every customer matters and that starts with delivering a delightful and seamless customer experience on a local and global scale. Our Customer Experience team engages our customers through omnichannel platforms, empowered to serve and adapt to their needs while translating their real-time feedback into company-wide continuous improvements. Your daily activities: - Deliver personalized service over telephone or other channels to customer in an effective and efficient manner - Able to understand customers' needs, handles customers’ complaints in a professional manner and provide appropriate solution and attention - Consistently deliver excellent quality service to customers to achieve total customer satisfaction - Obtain customers' feedbacks and identity areas for improvement - Delight customer by exceeding their expectation - Be involved in special projects/events and working alongside with other departments. - Establish & develop digital marketing advances & processes - Data Analytics to track marketing campaigns & customer behaviour - Innovate social media strategy & drive customer engagement - Content creation on multiple digital platforms - Management of marketing budget - Establish good relations with corporate customers for bulk purchase You should have: - Excellent telephone etiquette - Good written and oral communication skills - Candidate must possess at least Diploma/Advanced/Higher/ Graduate Diploma in Hospitality/Tourism/Hotel Management or equivalent. - Required language(s): English - At least 2 Year(s) of working experience in the related field is required for this position. - Good communication, problem-solving and customer service skills - Able to work well in a face-paced environment It's an immensely exciting time for us and our customers as we pursue our vision of delivering happiness worldwide. Do you share the same value as us? Click on "Want to Visit" to join us today!