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Customer Support Specialist | Join the TRIBE family and support customer relations!

Customer Service Specialist

on 2019-01-31

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3 requested to visit

Customer Support Specialist | Join the TRIBE family and support customer relations!

Contract work/ Part-time work・Freelance
Contract work/ Part-time work・Freelance

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What we do

We offer tours that are planned by locals, who know the city inside out. Our stamp lies in making sure you know what life is like as a true Singaporean. We hunt for previously closed off activities for our guests to get to know the real Singapore. Tribe specialises in memorable hands on activities, special access spots and deep meaningful stories. We do tours for people who don't do tours!

Why we do

Our raison d'etre is to wow our guests. At the heart of it all, we aim to delight, tickle, amuse and enrich our participants of our tours. We do that by designing our experiences with loads of interaction with locals, hand picking the best guides, and selecting the coolest points of interest.

How we do

Pull yourself away, with the help of our experts, from typical tourist sites and into our local culture. There are a myriad of hidden gems all over the city - good travelers can usually find a few. We want people to make memories and share our the rich heritage and in the process immerse themselves in the experiences and have a blast.

As a new team member

If you are ready to deliver the "wow" factor to our customers and vendors...we have good news for you! We are on the lookout for our Customer Support Specialist. You'll be part of an exciting position to create, design and manage numerous interaction points with our visitors and vendors, as well as you will be in control of customer inquiries, understanding tour logistics, and the booking of guides and vendors. Additionally, you'll become part of our marketing team where you will be supporting in creating tour overviews and content directly on our platform. If you... - Are outgoing, charismatic, confident and have strong people skills. You are able to build rapport with people you meet for the first time. - Have a proven ability to lead others and a firm commitment to developing and adding value to your team. - Are a great team player, have a fun personality, feel passionate about writing and would describe yourself as a detail-oriented person, who focus not just on speed but also high-quality work to be presented. - Are someone who is regarded as having integrity and would never do anything to sabotage another person. - Have the willingness to learn, multitask and know how to be pro-active is essential. - Are willing and happy to go the extra mile to engage with customers but most importantly if you have an over-arching desire to get epic stuff done. We want to meet you! Go ahead now to click “Want to Visit." P.S. Don't forget to fill out your profile - we are looking forward to getting to know you better (:

What we do

We offer tours that are planned by locals, who know the city inside out. Our stamp lies in making sure you know what life is like as a true Singaporean. We hunt for previously closed off activities for our guests to get to know the real Singapore. Tribe specialises in memorable hands on activities, special access spots and deep meaningful stories. We do tours for people who don't do tours!

Why we do

Our raison d'etre is to wow our guests. At the heart of it all, we aim to delight, tickle, amuse and enrich our participants of our tours. We do that by designing our experiences with loads of interaction with locals, hand picking the best guides, and selecting the coolest points of interest.

How we do

Pull yourself away, with the help of our experts, from typical tourist sites and into our local culture. There are a myriad of hidden gems all over the city - good travelers can usually find a few. We want people to make memories and share our the rich heritage and in the process immerse themselves in the experiences and have a blast.

As a new team member

If you are ready to deliver the "wow" factor to our customers and vendors...we have good news for you! We are on the lookout for our Customer Support Specialist. You'll be part of an exciting position to create, design and manage numerous interaction points with our visitors and vendors, as well as you will be in control of customer inquiries, understanding tour logistics, and the booking of guides and vendors. Additionally, you'll become part of our marketing team where you will be supporting in creating tour overviews and content directly on our platform. If you... - Are outgoing, charismatic, confident and have strong people skills. You are able to build rapport with people you meet for the first time. - Have a proven ability to lead others and a firm commitment to developing and adding value to your team. - Are a great team player, have a fun personality, feel passionate about writing and would describe yourself as a detail-oriented person, who focus not just on speed but also high-quality work to be presented. - Are someone who is regarded as having integrity and would never do anything to sabotage another person. - Have the willingness to learn, multitask and know how to be pro-active is essential. - Are willing and happy to go the extra mile to engage with customers but most importantly if you have an over-arching desire to get epic stuff done. We want to meet you! Go ahead now to click “Want to Visit." P.S. Don't forget to fill out your profile - we are looking forward to getting to know you better (:
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    What happens after you apply?

    1. ApplyClick "Want to Visit"
    2. Wait for a reply
    3. Set a date
    4. Meet up