We are a young, dynamic and aspiring International Company with offices in Asia, Europe and the US, focusing on 3 awesome services: Language & Corporate Training: We are pioneers using research driven learning methods and innovative learning aids for our programs – check out our youtube channel to see some of our cool stuff. If that doesn’t convince you, we will introduce you to some of our charming instructors – that will do the rest. Translation & Interpretation: We created a new benchmark for quality interpretation and translation services based on international standards and a network of global delivery centres. If you want to meet some presidents, CEOs or bad-mouthed celebrities, this might be a shortcut compared to your singing career (which you should pursue anyway). Conference & Event Technology: We provide access to the latest and greatest technology as well as proven or low-cost solutions. With people that actually understand how to get true value from a technical architecture, we have become reference for government agencies and academia – just check one of the latest articles about us.

Our Mission: To become world-leader in Language, Training and Event-Technology services through innovation, customization and customer service. On our journey we want to use our organization, services and people to address key sustainability challenges of our community.

All our services are fully customised and delivered by qualified language professionals. Our services are used by MNCs, Embassies, Chambers of Commerce, schools at major conferences. We strive to: 1) Make people smarter - with world-class Language & Corporate Training 2) Make them understand each other better – with rock-solid Translation & Interpretation Services 3) Wow them during great events – with amazing and cutting-edge Event Technology

The sales support executive would support inbound enquiries with regards to our translation & training services from several markets such as Hong Kong, Malaysia & Singapore as well as drive (regional) government/corporate tender submissions. Customer Service/ Inbound Sales (60%) To answer all enquiries on the organization’s communication channels in a timely manner: Website ‘live’ chat app Customer service/sales inbox for Singapore, Malaysia, Hong Kong, India, Philippines To prepare and send quotations for simple sales To promptly forward certain types of sales enquiries to the respective account managers for immediate follow-up. To call clients for feedback: For sent quotations and amend pricing where necessary to close the deal If they reject a quotation, to find out where we can improve After service is delivered, to find out what we did well, and where we can Tender Management (30%) To prepare and submit tenders on our key service To identify new tender portals and ensure that we submit tenders across a variety of tender To shortlist potential tenders that we can submit and discuss requirements with our delivery To customize our tender submissions pitches according to the audience and the service line we are pitching Lost tenders: to call the persons in charge of the respective tenders to ask for feedback on improvement Local Operations & Onsite support (10%) Operational support at local/HongKong projects Requirements If you are looking for a challenge, international exposure and a dynamic, quirky working place with an unlimited supply of jokes, chocolate and potato chips, please reach out to us. Ideal candidates for this role: You are self-motivated individual work enjoys working independently. Ideally, you are passionate about language learning or event technology services 4-5 years of experience in corporate sales or sales support function Great communication skills, Fluent English required (speaking) to communicate with regional clients Highly motivated & Independent Individual with an eye for detail & analytical skills Prior experience with preparing complex quotations & contracts would be ideal Job Type: Full-time