Pactera Technology International Ltd. is a trusted consulting and technology services partner with proven global capabilities, quality standards, and efficient delivery processes. Global headquarters are strategically located in China, with regional headquarters in North America, Asia Pacific, and Europe. Its international presence, experience and teams provide an optimized balance of personalized and high-value service.

Pactera’s talented global workforce collaborates to solve some of our customers’ toughest problems. We’re always looking for people from a wide range of backgrounds who can help us grow.

Pactera helps the world’s leading companies stay agile, relevant and engaging in the digital era Pactera empowers companies to accelerate and scale the development of their product for a global market in a cost-efficient manner Pactera is a true full-service provider. We are a “one-stop-shop” for our customers from back end development to front end user-centred experiences.

The Technical Writer will plan, organize, and write customer documentation for hardware and software products and solutions. Work closely with product development teams to research and understand technical information about the product to write customer documentation for the appropriate audience. Write and edit customer documentation in a clear and concise style following existing guidelines for brand, templates, and style guides. Coordinate documentation plans and document outlines; defining the audience, determining task lists, and identifying technical information requirements. Work with outside translation providers to coordinate translation of user documentation. Be accountable for delivering documents accurately and on time and collaborate with the community of global technical writers to create a world-class Technical Communication organization. Create customer documentation for a wide variety of products and applications Implement your creative ideas to produce content for many different audiences Help the organization be the customer's top choice by improving upon the effectiveness of the Technical Communications function Qualifications: • Bachelor's degree • 3+ years of experience in technical writing of hardware and/or software products • Bachelor’s degree in Technical Communications or related field preferred • Experience working with Adobe FrameMaker, Adobe Creative Cloud, MadCap Flare, Word, and more • Familiarity with topic-based authoring, structured content, DITA publishing • Excellent team and communication skills • An ability to take initiative and work with limited direction • Experience working in both Waterfall and Agile methodologies