Purpose:
The position of Sales Representative/ Manager consists of selling goods of manufacturer to businesses or groups of individuals mostly in Asia countries.
Tasks:
Provide customers with information regarding products, prices, availability, product use, order status, promotional programs, and other related information to ensure customers are aware of our products and services;
Consult with clients after sales or contract signing to resolve problems and to provide ongoing support;
Contact regular and prospective customers to inform new products, explain product features and solicit orders;
Estimate or quote prices, credit or contract term, warranties, and delivery dates;
Identify prospective customers by using business directories, following existing leads or new queries, attending tradeshow and site visits;
Monitor market conditions, product innovations, and competitor’s products, prices and sales;
Enter orders into CRM system and ensure timely and accurate processing of orders.
Recommend products to customers based on customers’ needs and interest;
Provide customers with product samples and catalogues;
Maintain customer documentation including account maintenance (files, customer master, correspondence and profiles) to enable timely and appropriate response to customer issues and inquiries.
Skills and Experience Required:
Diploma/ Bachelor or equivalent;
Excellent verbal and written communication skills;
Bilingual in Chinese and English;
Ability to persuade others to change their minds and behaviour and being aware of others’ reaction and understand why they react as they do;
Ability to use logic and reason to identify the strengths and weaknesses of alternative solutions.
Competencies (in order of importance):
Integrity – Job requires being honest and ethical.
Dependability – Job requires being reliable, dependable and responsible, and fulfilling obligations.
Initiative – Job requires a willingness to take on responsibilities and challenges.
Stress Tolerance – Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Persistence – Job requires persistence in the face of obstacles.
Line of Communication:
You will be reporting to Sales Manager/ General Manager for day to day sales activities.
If this sounds like you, click 'I'm interested!' to apply!