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  • Paid Search & Email Marketing - Lead Generation & Nurturing Strategies For Lloyd's Inn

    As part of my Digital Marketing Immersive course at General Assembly Singapore, we were tasked to work on several projects that allowed us to put the Digital Marketing concepts and tools learnt into practice. For this project, the brief was to create a lead generation and nurturing strategy for a B2C business using Paid Search, Landing Pages and Email Marketing. My business of choice was Lloyd's Inn, a 4 star boutique hotel in Singapore. Given the highly competitive nature of the hospitality industry (especially in Search Engine Marketing), I wanted to see if the concepts and tools I had learnt could be applied in a strategic way to help even a small boutique hotel like Lloyd's Inn compete and maximize performance in this space. I used tools such as Tableau and Google Ads to execute this project. The biggest learning I took away from this project was the importance of owning (and even trademarking) a business brand name online. Otherwise in highly competitive industries like hotels, competitors or affiliate websites will likely benefit off from an unprotected brand name.

  • Social Media Marketing - Full Funnel Social Media Strategy For Melodious Keys

    As part of my Digital Marketing Immersive course at General Assembly Singapore, we were tasked to work on several projects that allowed us to put the Digital Marketing concepts and tools learnt into practice. The brief for this project was to develop a social media strategy for a fictional business idea. The business idea I came up with was that of a freelance-based piano school offering leisure piano lessons to adults. Based on my research, I derived that Instagram would be a high potential platform choice for initial organic outreach to build brand awareness. Subsequently down the funnel, spending on paid ads (especially on remarketing) would be required to drive hot leads into conversion. I used tools such as Tableau, Google Ads and Facebook Business Manager to execute this project. The most exciting part of this project was the 1-week mini Instagram experiment I did to setup the awareness stage strategy. Based on competitor analysis, I realized that student piano covers and jokes/quotes would have to be 'must-have' content types in my strategy. Hence, I designed an Instagram content calendar to address this and posted videos of piano covers along with various other content types for this 1 week. I discovered the power of hashtags in boosting discoverability, but on hindsight I would 'A/B test' different hashtag themes to know which ones to prioritize for maximum reach.

  • SEO, UX & Content Marketing - Evaluating and Optimizing Tableau's SEO, UX & Content Strategies

    As part of my Digital Marketing Immersive course at General Assembly Singapore, we were tasked to work on several projects that allowed us to put the Digital Marketing concepts and tools learnt into practice. The brief for this project was to audit the SEO and Content strategy of a B2B business and offer suggestions for optimization. The market for Business Intelligence (BI) tools is competitive, but market players own specific niches. For Tableau, this lies in its ability to deliver the power of data visualization and analytics through an extremely user-friendly, drag-and-drop interface. Tableau's SEO strategy carefully mirrors the different customer funnel stages, but there is room to secure brand dominance in 'Data Visualization' SEO and also tap into broader BI keywords. As far as content strategy, Tableau ticks all the right boxes with its plethora of resources such as videos, blogs and whitepapers available but once again, there is opportunity to better streamline content to support more expansive SEO keyword efforts.

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