Elliot Kwan

DHL Express (Hong Kong) Limited / Telesales Executive

Elliot Kwan

DHL Express (Hong Kong) Limited / Telesales Executive

Elliot Kwan

DHL Express (Hong Kong) Limited / Telesales Executive

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Solid sales experience with excellent telephone manner and handling skill in multinational company. Strong industrial knowledge in Logistics & Supply Chain.

Aug 2018
-
Present

Telesales Executive
Present

Aug 2018 -

Present

Role: -Promote and sell DHL products and services, and achieve business target, growth and KPIs. -Develop and maintain long-term good relationships with assigned customers . -Explore new business opportunities with existing customers and maximize business

Dec 2016

Lead Qualifier

Dec 2016

Role: -Achieve business targets and KPIs. -Make outbound calls to new customers acquisition, business and product promotion. -Acquire new customers for different sales channels.

Feb 2014
-
Dec 2016

Telebet Services Assistant (Bilingual)

Feb 2014 - Dec 2016

Role: -Provide outstanding customer service for English key accounts. -Handle phone enquires and introduce new products to customers.

Sept 2014
-
Sept 2016

City University of Hong Kong

3 years

Bachelor of Business Administration - Information Management

Sept 2014 - Sept 2016

June 2015
-
Aug 2015

Summer Intern

June 2015 - Aug 2015

Role: -Perform sales analysis tasks for managers. -Joint visits with Global Account Managers.

Sept 2012
-
Sept 2014

PolyU Hong Kong Community College

3 years

Associates in Business

Sept 2012 - Sept 2014

July 2013
-
Aug 2013

Retail Sales Associate

July 2013 - Aug 2013

Role: -Maximize sales, achieve targets and contribute to the growth of sales. -Demonstrate in-depth product knowledge to customers. -Assist manager in store operation.