Tay Hui Ling (Amanda)

• Under AXA from May 2021, and subsequently, AXA became part of HSBC Life Group. • Project Coordinator Specialist in Strategic Transformation Team.

• Specialist and Business Analyst. • Spearheaded daily pricing operations – setting and liaising regarding pricing inquiries for various DIST – TW, USA, Middle East, Pakistan, and others.

• Planning Team member in the Customer Experience (CX) Team. • Calculated and tracked the overall department's budget. • Handles ad-hoc administrative and documentation work. • Involved in project management – budget and vendor management. • Nominated as the window PIC for Indonesia, Malaysia, and sub-PIC for both the Philippines and Thailand.

• Maintained catalog for marketplace merchants to reflect on the latest requests such as photo updates and price promotions. • Organized and categorized items to ensure a smooth customer experience.

Core Modules: Branding and Communication, Digital and Experiential Marketing, Understanding Consumers, Multi-Channel Marketing and Retailing

• Assist in the preparation of newly launched website, and monthly and seasonal promotions – measuring and weighing of products, sourcing online descriptions, and writing basic descriptions. • Involved in product photoshoots and Photoshop.

• Operate on SAP system to check stock level and sales order. • Create quotations for clients and check their credit limits. • Usage of AutoCAD for drawings.

• A sales associate intern providing customer service and understanding the shop floor. • Answered and recommended to customers on product features and benefits based on their needs.

• Scanned and checked tickets for entry and exit of the theme park. • Undertook cashiering role. • Ensure the entrance is presentable and well-kept – housekeeping.

Specialized in Retail Management & International Business Core Modules: Effective Writing Skills, Personal Selling and Negotiations, Business Law, International Marketing, International Business Strategy, Buying and Luxury Retailing, Effective Communication

• A sales associate intern providing customer service and understanding on the shop floor. • Answered and recommended to customers on product features and benefits based on their needs.