I have a cheerful disposition which enables me to build good interpersonal relationships with colleagues. When facing difficulties, my proactive attitude allows me to accept and deal with challenges in a positive manner. I believe that my academic qualifications and previous work experiences make me a strong candidate for the position.

Ambition

In the future

Energetic Bilingual Studies student looking to fill a Customer Service related position. Seeking a position where I can maximize my customer service and linguistic usage experience. Proactive, customer-service related professional with over 3 years of experience.

Quick Mind Education Centre3 years

Tutor(Side)

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1. Reviewing classroom and curricula topics and assignments. 2. Assisting students with homework, projects, and equip them to ready for test preparation. 3. Demonstrating academic best practices for specific subjects offered by company.

Caritas Institute of Higher Education4 years

Bachelor of Arts (Hons) in Language and Liberal Studies

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-Major in Bilingual Studies -Awarded the Self-financing Post-secondary Scholarship Scheme (SPSS) – Best Progress Award (BPA) for 2019/20 - Final Year Project with Grade A : Code-Mixing in a Cantonese-English Bilingual Child: Patterns and Motivations

Hong Kong Aviation Ground Services Limited1 year

Customer Service Officer

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1. Support suppliers to deliver memorable moment on a daily basis to create genuine connection and memorable experiences for our customers across all points of contact. 2. Handle Ad Hoc duties assigned by Supervisor

HKUSPACE Community College2 years

Higher Diploma in Aviation Studies

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The program providing aviation expertise and training, as well as practical and transferable skills directly related to the discipline. Topics include airline and airport operations, risk and safety management, air cargo, ground handling, flight scheduling.

Tsui Wah Restaurant7 months

Waiter(Side)

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1. Serve customers with best manners and help to build up positive brand image. 2.Accurately deliver the ordered food to customers and receive their feedback


Skills

  • Badminton

    0
  • Piano

    0
  • Driving

    0
  • Adut CPR Certificate Course and Automated External Defibrillation Provider

    0
  • Certificate in First Aid

    0

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