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Passionate language enthusiast with 2+years of experience in customer service and translation in Chinese, English, and Japanese. Native in Cantonese, fluent in English and Japanese. Outstanding ability to work independently or on a team efficiently.
I am able to speak in Japanese, English, and Cantonese. Cantonese is my native language which is a bit different with Mandarin. I can also write and read Chinese. I would like to make use of my language skills to learn various things and take on challenges in the future.
• Identify and assess customers' needs to achieve satisfaction • Provide accurate and complete information by using the appropriate methods to resolve customers' inquiries via email, chat, and phone calls mainly in Cantonese and Japanese
• Assist in handling customers' enquiries via email • Translate and proofread knowledge base articles and saved replies from English to Chinese and Japanese
Sin Wa Kwokさん
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