Showcase yourself and your experiences to bring your professional story to life.Join
-A graduate of Hotel Management with 9 years of solid experience in airlines. -A self-motivated person who accustomed to working in a fast-paced and challenging environment. -Customer-oriented, provide excellent service straight from the heart, more than half of passengers scored 9 or 10 out of 10 in overall customer
Nov 2016 - Oct 2020
DUTIES: • Lead a team of air-crew (about 5) to manage and handle emergency situation, complaints and inquires • Communicate with other departments, such as catering, engineering etc. to provide seamless and quality service during the flight starting from passenger boarding.
DUTIES: • Provide in-flight service to over 300 on-boarding passengers during the flight ACHIEVEMENT: ◦ Performed excellent teamwork and “Can Do Attitude” to deal with various difficult situations.
2009 - 2011
Understanding about hotel and tourism management