400万人が利用する会社訪問アプリ
Regina Low
Singapore Sports Hub / Customer Care Officer (Part-time)
Currently pursing a BSc. in Marketing [Communications], I am actively searching for marketing internship opportunities to broaden my experience and develop myself. "If you work hard, you will never go hungry" is my personal motto and I believe in giving my best in all that I do.
この先やってみたいこと
I want to make an impact on people's lives by working in a company that provides genuine customer experience.
Singapore Sports Hub4 years
Customer Care Officer (Part-time)(Side)現在
- Addressed an average of 30 customers’ inquiries and complaints per day - Mediated customers’ disputes by providing the best solutions thus maintaining customers’ relationship - Improved the efficiency of venue operations by multitasking between phone calls, in-person assistance and ticketing sales
Singapore University of Social Sciences (SUSS)5 years
Bachelor of Science in Marketing with Minor in Communications
The Ritz-Carlton, Millenia Singapore1 year
ERS Executive
- Recommended the best rated rooms and hotel’s amenities to maximize revenue for the company - Executed a minimum of 10 exceptional ‘WOW’ customer service throughout the 9 months and was featured on the global employee newsletter - Maintained a consistent high score for the company’s Quality Track Callsand Brand Standard Audits
Singapore Polytechnic4 years
Diploma in Integrated Events & Project Management
That’s Innovative Pte Ltd7 months
Events Executive(Intern)
- Generated creative conceptualizations for various events such as Dinner and Dance and Family Day - Implemented corporate and community events for 50 up to 1500 attendees that are within the clients’ budget - Collaborated with in-house designers to create event posters, EDMs, banners and other collaterals
Belo Cafe3 years
Barista/ Service Crew
- Increased sales by recommending the signature pastries and preparing an average of 15 drinks per shift - Communicated regularly with the chefs and delegated duties to the service staff to ensure overall efficiency - Mentored the new service crew on the service operations and product descriptions