Ricardo Duran

LinkedIn Corporation / Manager, Customer Success LinkedIn Learning AsiaSingapore

Ricardo Duran

LinkedIn Corporation / Manager, Customer Success LinkedIn Learning Asia

Practicing Stoic, Global Citizen, and Introverted Author

I have two passions in life.

Ambition

In the future

My ambition is to continue to build my growth mindset so I am able to contribute to society by producing great work. Work can be in terms of career or personal achievements.

LinkedIn Corporation5 years

Manager, Customer Success LinkedIn Learning AsiaPresent

- Present

Customer Education Consultant

I was happy in my previous role as a Strategic Support Representative as it opened up many different avenues for my career growth. The one that I was keen in cultivating was in the education sector thus my move to the Customer Education Consultant role.

Strategic Enterprise Support Representative

I was the first Strategic Representative in APAC where I provided customer support and maintained relationships with the biggest customers in APAC including Australia/New Zealand for any LinkedIn Talent Solutions product inquiries. Inquiries range from "How to"​ use a certain feature to "Technical troubleshooting"​. I had kept a "Servic

Enterprise Support Representative

Changing industries is never easy and moving to LinkedIn was my "Intelligent Risk".

Sanyo Semicondutor Singapore7 years

Sales Planning Manager

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Sanyo Semiconductor Singapore allowed me to combine the learning and experience I had gained in my previous two roles, as I became a middle person between our sales team and our Japanese factory in Japan.

Ryosho Techno Singapore3 years

Sales executive

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My next step in my career was a physical move to Singapore from San Diego to pursue my personal goals. This led me to my first job in Singapore and as well as my first sales role in my career. Ryosho Techno Singapore is a Japanese trading company for semiconductors.

Pioneer Speakers Inc4 years

Purchasing Advisor

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The desire to work for a Japanese MNC led me to my first step into my professional career as a Buyer for Pioneer Speakers Inc. During my earlier years, I was in charged of handling Japanese vendors and became a liaison between the local office and the parent company in Japan. This was the perfect environment for me to use my Japanese la

San Diego State University-California State University

International Business

* Bachelors Degree *1993 to 1997 Dean’s List, San Diego State University, six consecutive semesters * 1994 to present Phi Eta Sigma Fraternity

LinkedIn Corporation

Customer Success ManagerPresent

I am currently responsible for ensuring our Corporate customers in Malaysia and Indonesia are successful in their recruitment for talent. I do this with a consultative approach to understand the pain points of the client and provide solutions which can be solutions or/and process focused to ensure they get the best ROI from the products they purchase.



言語

  • English - Native
  • Japanese - Professional

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