Rupon Roy

Rupon Roy

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BBA Graduate| Multilingual & Multicultural Professional

A fresh graduate holding an undergraduate degree in Business Administration. I am multilingual and have an excellent ability to understand different cultures as I have studied in a multicultural environment. My aim is to secure a career opportunity utilizing my Management, Customer Relationship, Organization, and Commu

In the future

Ambition

In the future

Currently looking to work for a company renowned for hiring exceptional people and for giving them unparalleled opportunities to build their careers and capabilities. Future Aim: Want to create employment opportunities for underdeveloped and developing countries.

Apr 2017
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Mar 2021

Ritsumeikan Asia Pacific University, Beppu, Oita.

4 years

Bachelor of Business Administration

Apr 2017 - Mar 2021

Research Topic: Introduction of Just -IN- Time in Bangladesh

Ritsumeikan Asia Pacific University 65% Tuition Reduction Scholarship

Apr 2017

Ritsumeikan Asia Pacific University 65% Tuition Reduction Scholarship

Apr 2017

Japan Student Services Organization (JASSO)

Apr 2017

Japan Student Services Organization (JASSO)

Apr 2017

Feb 2019
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Feb 2021

McDonald

3 years

Customer Service

Feb 2019 - Feb 2021

Front-end cashier/cash handling. Delivered prompt, friendly customer service. Helped improve overall McD Voice survey result from satisfied to very satisfied. Assisted with maintaining cleanliness in line with company standards. Contributed to exceeding standards in all internal quality checks. Key achievement: achieved 90% customer satisfaction score on average.

2020

Kumon

1 year

Kumon Camp Leader

2020

Planned and facilitated camp activities for children ages. Supervised and coordinated the work activities of personnel, such as training staff members and assigning work duties. Assisted in maintaining accurate program records including incident reports, logbook documentation, and daily attendance.

Oct 2017
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Dec 2020

Customer Service Staff

Oct 2017 - Dec 2020

Mainly dealt with foreign customers to help and guide them about the facilities available in the vicinity. Translated Japanese into English and vice versa. Explaining foreign customers` complaints to the Japanese staff. Key achievement: Moved to three different departments

May 2019
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June 2019

Multicultural Camp Leader

May 2019 - June 2019

Assisted and participated in different activities in order to understand different cultures. Planned and organized a weekly schedule for the camp group. Responsible for planning out funny and engaging activities for the week. Created bonding with the different camp leaders.


Awards and Certifications

Ritsumeikan Asia Pacific University 65% Tuition Reduction Scholarship

Apr 2017

Japan Student Services Organization (JASSO)

Apr 2017


Languages

English - Native, Hindi - Native, Japanese - Professional, Other - Native