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Vivien Lau
Vivien Lau
Vivien Lau

Vivien Lau

Rosewood Honng Kong / Housekeeping Administrator
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Vivien Lau

Rosewood Honng Kong / Housekeeping Administrator

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Graduated with a degree of Tourism Management. As an enthusiastic, detail-mined and customer oriented self-starter, currently working in hotel as a Housekeeping Administrator. Adept in administration work and telephone handling. With the excellent negotiation skill and problem solving skill, able to overcome the challenges effectively. I am ready to my next team in the field of administrative supporting with my approachable, adaptable and hardworking characteristics.

Rosewood Honng Kong 4 years

Housekeeping Administrator現在

- 現在

- Handled telephone inquiries and paperwork - Provide administrative support to the team - Ensure the teams satisfy guest experience

The HarbourView Place 2 years

Housekeeping Coordinator

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- Handled telephone inquiries and offer advice - Provide administrative support to the team - Cooperate with Human Resources in Green committee, share green information - Managing the stock of guest supplies

The Hong Kong Polytechnic University 3 years

Degree in BSC (Hons) Tourism Management

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- Improved analytical skills and practical skills by engaging degree studies including associated case studies and the problem-based projects. - Learned to utilize Adobe Flash, Photoshop and web page design. - Widened my horizons with tourism issues, e.g. destination management.

New World Millennium Hong Kong hotel 7 months

Food and Beverage (Intern)

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- Maintained the Japanese restaurant in a good condition and order - Ultimate guest dining experience

限定公開の職歴・学歴

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Skills

  • Language Skills: Cantonese (native), English (conversational), Putonghua (fluent)

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  • Microsoft Office (Word, Excel, PowerPoint)

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  • Input words in English and Chinese efficiently

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  • Adobe Software (Flash), Photoshop

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  • First-aid skill: Certificate in First Aid of St. John Ambulance

    0
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