Years of work experience in a front-end IT position, a graduate with a Bachelors of Arts in International studies with a minor in Japanese, and several more years experience working within a lean thinking startup business in manufacturing. My educational and professional background has sculpted me into an individual who is very adaptable, and suitable for a variety of technical or managerial positions.
I am able to quickly learn to use, and utilize, new or unfamiliar systems and software, having had done so for system setup, and support, in a variety of small businesses. I also engaged directly with small business and individual clients selling hardware and services, and furthermore provided remote support for a variety of clients. This experience has given me a solid foundation in marketing and sales and confidence in my abilities to interact with clientele.
I managed my own school career, and was able to attend several international language and culture programs, to both complement, and enrich my studies at home. I have traveled internationally on multiple occasions both as a student, and tourist in which I fully managed itinerary, booking, tickets, and other arrangements for both personal, and group travel. These experiences in travel, and in studying abroad, have strengthened my abilities for self-management, working within deadlines, and interpersonal studies.
More recently, I have gained experience working in a production facility, wherein I was the lead operator for several pieces of industrial machinery, and assisted in the formation of work and safety practices for the area of production I oversaw. During my time in this position I attended a set of training seminars and certified as a Green Belt in Lean Six Sigma, and working closely with my previous employers I helped to transform the production area into a lean functioning environment, giving me experience in quality assurance and in workflow structures.
My ultimate goal is to be able to find a job position, preferably in Japan, wherein I can be assisting in the localization of goods and/or services between the USA and Japan. One interest would include working in the dissemination of Japans contemporary culture and media to broader audiences.
One of my greatest personal projects for the last long while has been to become as fluent in Japanese as I can, a pursuit that takes hours of every day of mine.
I also would like to have opportunities to just have more leisure travel to other countries and start creating my own personal travel guides, start a travel blog or something similar.
I was hired into the company during a critical period of growth, as the company was moving from a basement business, to a full-fledged online retailer.
During my first year of employment, my primary duties included final assembly on holsters, final quality assurance, and preparing packages for shipping. I also assisted in creating a workflow standard for the area I oversaw, and kept track of materials needed for assembly, ensuring supplies never depleted.
Over time my duties expanded, and I became the lead operator for several pieces of industrial equipment, including industrial leather stitching, large scale press molds, and a large 3 axis CNC router. I obtained some experience in vector editing for 2-D cut files, working with M-Code and in setting up computer systems used in manufacturing systems for routing, laser cutting and 3D printing.
Over the last year of my employment, I obtained a certification in Lean Six Sigma, and also had the opportunity to visit the Toyota manufacturing plant outside of Nagoya Japan where I was given a tour of the manufacturing facilities. Following these experiences, I worked closely with my employers to help create a lean working environment, especially within the areas of manufacturing I oversaw, and assisted in creating a Kanban system for raw materials used in all areas of our manufacturing processes.
Oversaw repair projects from start to finish, assisted customers in finding computer solutions for their home or business, constructed custom bids, and built / maintained custom computers for clients. Secondary duties included on-site work, troubleshooting computer or network issues, and implementing fixes. The store went into a planned closure in 2012 due to economic slump, during this time I assisted in managing day to day functions of the store, including technicians, stock, sales etc.
Primarily my day-to-day duties was providing phone and remote support to customers, businesses or individuals that had purchased and were utilizing our systems, while running diagnostics and repairs on computer systems that were brought directly to our store. This job required a high degree of multi-tasking, as our day-technicians were typically working with three to eight systems at a time, while often times simultaneously providing phone support for off-site clients. Repair, billing and any further support was the responsibility of the individual technician working on any single system, so attention to detail, and careful note-taking were also important skills needed within the work environment.
During the busiest times of the year, I assisted in marketing and sales for the company, working with customers or business clients in finding solutions for their computing needs, while also meeting requirements within their respective budgets while drafting custom computer sales bids.
During the final year I took on several management duties, and for a 3 month time was the sole manager at the location. Although short, this gave me invaluable leadership experience, as for the first time in that 3 month window it was my sole responsibility to ensure the quality of not only my own work, but to ensure that the work of the other technicians was being completed in a timely and satisfactory manner.
Attended the 2009 summer language program at Middlebury College in Vermont, studying Japanese at the upper beginner to intermediate level.
Middlebury's language program is very unique, in that during the course of your stay on campus, not only do you live with your classmates and professors in the same dorm building. All students and staff are under a strict, signed agreement, to use nothing but the target language for the duration of the program.
Owing to this, many see the program as a language boot camp for its difficulty, you are not simply learning the language, but living it, for it's difficulty though, it is an extremely rewarding rewarding program.
As a one year foreign exchange student, I studied at Gifu University, taking courses in upper-intermediate Japanese on history and culture. During my time at the university I lived in an international dorm wherein I was able to form connections with many people from around the globe, greatly expanding my understanding of global and local cultures, while also greatly altering my perceptions and removing certain pre-conceptions.
I was very fortunate to have had many great opportunities to travel across the country, seeing many of Japan's major cities, historic locations, I had an excellent rounded education in classic and contemporary Japanese culture, and was able to experience both.
During my time studying, I was also given a part time job by the University, wherein me and another native English speaker, gave weekly classes on English speaking to a group of Gifu students who were preparing to study in Australia.
Graduated in december of 2013 with a degree in political science, international studies with a minor in Japanese. My education primarily focused on US-Chinese relations, government systems of Southeast Asia, and US-Japan relations.
During my education I have achieved a business level of proficiency in the Japanese language, and had obtained an elementary proficiency in Mandarin Chinese. I have continued to study every day to retain my Japanese, and plan to at some point retun to Mandarin and become equally proficient in that langauge.
Upon returning from a year abroad as a transfer student to Japan, I was able to find time to volunteer at the Universtiy as tutor of the Japanese language for my remaining two years. I found this to be a rewarding experience, as it gave me opportunities to interact with the Japanese transfer students on almost a daily basis, and I was able to share my passion for culture and language studies with beginning students.