Mao Sheng-Wen

Resorts World Sentosa / Project SupervisorSingapore
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Mao Sheng-Wen

Resorts World Sentosa / Project Supervisor

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夢は逃げない、逃げるのはいつも自分だ

Trilingual｜Chinese (Native), English (TOEIC 960), Japanese (JLPT N1) Always up for challenges to venture out, contributing with problem-solving ability, communication skills, and knowledge in tourism business field.

この先やってみたいこと

未来

I have experience in living in Taiwan, Japan, and Singapore. Not only living there, I also understand the flow of the history happening in Asia. As a result, I am a person who has interpersonal communication skills and ambitious person.

Resorts World Sentosa5年間

Project Supervisor現在

- 現在

Hotels Department • Applied Oracle's CRM and CXM system, to maintain long-lasting customer relationships and developed new source of clients via phone calls/e-mails • Interpreted customers journey based on data and satisfied their needs in accordance with their preferences and behaviors

Arigato Japan Food Tours4ヶ月

Tour Guide（インターン）

-

• Led a 3 hour gourmet tour in Osaka and adhered to the itinerary • Researched and deepened the understanding of Japanese culture • Communicated with Japanese suppliers (mostly restaurants), updating customers' dietary needs, bookings, and etc

スキルと特徴

  • TOEIC 960点

    0

  • JLPT N1

    0

  • 中国語ネーティブ

    0

  • Microsoft Office

    0

  • Account Management

    0
  • Project Management、Business Development

出版と執筆

実績

言語

  • 英語 - ネイティブレベル
  • 中国語 - ネイティブレベル
  • 台湾語 - ネイティブレベル
  • 日本語 - ビジネス会話レベル

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