Abdul Basith

Zurich International Life Ltd - Singapore / Client ServicingSingapore

Abdul Basith

Zurich International Life Ltd - Singapore / Client Servicing

Stay Cool & be Happy

 Customer-focused and results-driven Assistant Manager possessing more 8 years of substantial experience and outstanding skills in client servicing, complaint handling and team management in financial / insurance sector  In-depth knowledge of client's expectations and immediate needs and timely delivery of services

Zurich International Life Ltd - Singapore7 years

Client ServicingPresent

- Present

 Overseeing and leading day-to-day functions of key distributors and implementing client services strategy across the business, ensuring CS functions operates effectively and aligned to company objectives

SIM University (UniSIM)

BSc Business Analytics

● With a good academic performance in all subjects. ● Did a final year project “Text Mining “with UniSIM Call centre, to identify key problems and issues faced by the students and how the University’s call centre can be more effective in managing the response,

Aviva Ltd - Singapore4 years

Associate Manager


 Provided customized financial solutions to AVIVA clients based on their investment plan and ensuring all financial plans are aligned with client’s lifestyle, priorities and long-term goals  Acted as a Property Advisory consultant and offered sound advice and recommend

National Environment Agency (NEA) - Singapore3 years

Customer Service Consultant


 Functioned as a front line agent and assisted new & existing clients with applications and enquiries and ensured that issues are resolved both promptly and thoroughly thus providing first-class customer service consistently


  • Highly motivated to learn

  • Positive thinking

  • Analysis

  • Leadership

  • Management

  • Customer Service, Compliance, Complaint management and 6 skills


Keep up to date with your connections on the Wantedly People App.