Global Server Migration
• Mobile Migration and Dealing with Mobile Vendor • Global Server Migration • Global PC & Software migration • ServiceNow, CMD, Salesforce, Workday software Implementation and Settings • Japan & Korea total staff 400 PC & MacBook Migration • Network Cabling • IT Equipment billing and Invoicing • Cisco Video Conference Setup • Korea Team Network and PC Setup • Experience implementing and using JAMF to manage 100 Mac and iOS devices • Strong technical knowledge of Windows and Mac computer hardware and software within an enterprise environment. • Extensive experience supporting Microsoft Office and Adobe Creative Suite applications on MacOS • Experience troubleshooting and upgrading computers to level of replacing basic components – memory, drives and batteries. Ability to work with vendors as needed for board-level repairs/replacement. • Expertise using Apple Remote Desktop, Jamf Pro, and Scripting to manage MacOS computers and iOS devices in an enterprise environment. • Ability to thrive in dynamic, fast-paced, often ambiguous environment and be willing to make decisions and commitments. • Experience supporting File Share systems – both on premise Window File Sharing/NAS or cloud solutions like Box.com or Dropbox.com. • Experience using a structured IT Service Management process and system like ServiceNow, ZenDesk, or Remedy. • Experience creating and managing user accounts in a Microsoft Active Directory Environment.