Kenji Ishikawa

Hewlett Packard Enterprise / Senior Technical Support EngineerYokohama Japan

Kenji Ishikawa

Hewlett Packard Enterprise / Senior Technical Support Engineer

25+ years of experience in IT Technical Support

Hewlett Packard Enterprise3 years

Senior Technical Support EngineerPresent

- Present

Technical support specialized for specific products of HPE. - HPE Nimble Storage, HPE Alletra6000/5000 Storage ( 2021- ) - HPE MapR/Ezmeral Data Fabric ( 2020-2021 )

SAT Corporation4 years

Deputy Manager / Head of the Technical Support Team

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SAT Corporation https://www.sat-corp.jp

Freelance8 months

Freelance, self-employed

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Contents writing work of "aratana inc. " ( currently "ZOZO.inc".) https://ja.wikipedia.org/wiki/%E3%82%A2%E3%83%A9%E3%82%BF%E3%83%8A

Net One Systems2 years

Senior Technical Support Engineer

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Net One Systems Co., Ltd. https://www.netone.co.jp/

Oracle2 years

Senior Technical Support Engineer / Senior Product Specialist

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https://en.wikipedia.org/wiki/Oracle -- Transferred from Sun Microsystems with the acquisition by Oracle -- Sr. Product Specialist ( 06.2010 - 01.2012 )

About Sun Microsystems

Sun Microsystems4 years

Senior Technical Support Engineer / Senior National System Support Engineer

-

https://en.wikipedia.org/wiki/Sun_Microsystems -- Transferred from StorageTek with the acquisition by Sun Microsystems -- Sr. National System Support Engineer ( 07.2006 - 05.2010 )

StorageTek ( STK - Storage Technology Corporation )12 years

Technical Support Engineer

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https://en.wikipedia.org/wiki/Storage_Technology_Corporation ・Back-line Technical Support / Product Specialist ( Disk Storage, Tape Library, Virtual Storage, Storage-Appliances, SAN/FC products, .....etc )

Customer Support Engineer

・Front-line Customer Service work on Storage Products.   Customer: IBM or Fujitsu Mainframe customers and CRAY-HPC customers.   Products: Disk Storage, Tape Library, Tape Drive …etc. ・Account Management / Customer Care. ・Lead of critical problems to fix.

Memorex Telex3 years

Customer Service Engineer

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https://en.wikipedia.org/wiki/Memorex Customer Service Engineer ・Front-line Customer Service work on Storage Products.   Customer: IBM / Fujitsu Mainframe Customers, and IBM AS400 Customers.

Daiichi Institute of Technology4 years

Bachelor of Engineering

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Major: Electronics Graduated: Bachelor of Engineering Graduation Thesis: Vegetation distribution research using remote sensing technology (Image data analysis from earth observation satellite "LANDSAT5")

Miyazaki Omiya High School3 years

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