Hewlett Packard Enterprise / Senior Technical Support Engineer
25+ years of experience in IT Technical Support
Technical support specialized for specific products of HPE. - HPE Nimble Storage, HPE Alletra6000/5000 Storage ( 2021- ) - HPE MapR/Ezmeral Data Fabric ( 2020-2021 )
SAT Corporation https://www.sat-corp.jp
Contents writing work of "aratana inc. " ( currently "ZOZO.inc".) https://ja.wikipedia.org/wiki/%E3%82%A2%E3%83%A9%E3%82%BF%E3%83%8A
Net One Systems Co., Ltd. https://www.netone.co.jp/
https://en.wikipedia.org/wiki/Oracle -- Transferred from Sun Microsystems with the acquisition by Oracle -- Sr. Product Specialist ( 06.2010 - 01.2012 )
https://en.wikipedia.org/wiki/Storage_Technology_Corporation ・Back-line Technical Support / Product Specialist ( Disk Storage, Tape Library, Virtual Storage, Storage-Appliances, SAN/FC products, .....etc )
・Front-line Customer Service work on Storage Products. Customer: IBM or Fujitsu Mainframe customers and CRAY-HPC customers. Products: Disk Storage, Tape Library, Tape Drive …etc. ・Account Management / Customer Care. ・Lead of critical problems to fix.
https://en.wikipedia.org/wiki/Memorex Customer Service Engineer ・Front-line Customer Service work on Storage Products. Customer: IBM / Fujitsu Mainframe Customers, and IBM AS400 Customers.
Major: Electronics Graduated: Bachelor of Engineering Graduation Thesis: Vegetation distribution research using remote sensing technology (Image data analysis from earth observation satellite "LANDSAT5")