1. International Politics 2. International Law 3. International Business & Economics 4. Essential Management Skills

• Managed large and complex merchant base. • Relationship manager for consumer goods vertical. • Successfully renewed commercial contract worth >S$100k per annum.

1. Counselling Skills 2. Psychological Research Methods and Analysis 3. Foundational Psychology 4. Counselling Ethics 5. Qualitative Psychological Laboratory Experience and Skills

• Relationship manager for retail and e-commerce merchants. • Manage key strategic merchants in airline, hotel, telco, e-marketplace segments. • Work with cards marketing for usage program and create branding. • Promoted to Vice President in 2013. • Awarded for service efficiency.

• Relationship manager for retail segment. • Work with cards marketing to expand Instant Rewards and Rebates program acceptance base.

• Maximize net contribution through acquiring new profitable clients. • Responsible for reviewing existing merchant base profitability. • Maintained quality service for all merchants and identified new business opportunities by upselling.

Date Selection

• Consistently achieved sales target. • Expanded F&B merchant base in alignment with company’s direction. • Cross sold CashCard top up service to potential retailers.

• Responsible for acquiring new Retail and Instalment payment merchants. • Provide terminal and risk training to new merchants. • Conduct annual review on existing merchants’ profitability. • Work with strategic merchants to create brand awareness. • Received merit award for good performance and attitude.