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Global Career Awaits Your 가나다라!

カスタマーサクセス・サポート
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on 2024/03/27

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Global Career Awaits Your 가나다라!

オンライン面談OK
新卒
勤務地が海外
新卒
勤務地が海外

Youjin Kim

"As a new graduate, I joined STARTEK. While considering employment opportunities in Japan, I decided to shift gears and explore the broader world by visiting Malaysia for a short-term study abroad. Now, I'm working in the Human Resources department!" 💌: kim.youjin@startek.com

Jenna Shin

Stayed in India, Philippines, U.S, Hong Kong. Now rooted in Malaysia. If you're curious about my journey, stay tuned! インド、フィリピン、アメリカ、香港に滞在し、現在はマレーシアに定着しています。私の旅に興味があるなら,お楽しみに! 💌 shin.chaeyeong@startek.com

Soomin Kim

I have graduated with a degree in Business Administration, have experienced to work for long term in communicate with various industries of people and current working as Talent Acquisition Leader from Global BPO company based in Malaysia. I can say that ‘Every moment of life is a challenge’ challenges are endless and those who try cannot win.

STARTEK Malaysiaのメンバー

"As a new graduate, I joined STARTEK. While considering employment opportunities in Japan, I decided to shift gears and explore the broader world by visiting Malaysia for a short-term study abroad. Now, I'm working in the Human Resources department!" 💌: kim.youjin@startek.com

なにをやっているのか

🌏Startek Global🌏 Startek is a global BPO company that provides services to businesses worldwide across various industries. Currently, we have 38 offices in 12 countries around the globe, employing approximately 38,000 professionals. We offer advanced customer experiences through various channels and provide services aimed at enhancing business performance. BPO (Business Process Outsourcing) company specializes in managing specific tasks or operations entrusted by clients. In the case of Startek, we primarily handle contact center operations, and professionally manage the entire process from recruitment to task execution and payroll. 🌴Startek Malaysia🌴 In Malaysia, we operate branches in 'Ara Damansara,' located adjacent to Kuala Lumpur, and 'Johor Bahru,' close to Singapore. These two locations collectively employ over 2,700 multinational employees working locally in Malaysia. Korean recruitment is primarily focused at the 'Ara Damansara' branch, where approximately 2,000 employees are stationed. Alongside Malaysians, employees from various nationalities such as Thailand, Australia, China, India, Japan, and Korea create a multicultural environment. There are approximately 90 Korean employees working locally.
Ara Damansara Branch
Johor Bahru Branch
Futsal Tournament
Halloween Costume Contest

なにをやっているのか

Ara Damansara Branch

Johor Bahru Branch

🌏Startek Global🌏 Startek is a global BPO company that provides services to businesses worldwide across various industries. Currently, we have 38 offices in 12 countries around the globe, employing approximately 38,000 professionals. We offer advanced customer experiences through various channels and provide services aimed at enhancing business performance. BPO (Business Process Outsourcing) company specializes in managing specific tasks or operations entrusted by clients. In the case of Startek, we primarily handle contact center operations, and professionally manage the entire process from recruitment to task execution and payroll. 🌴Startek Malaysia🌴 In Malaysia, we operate branches in 'Ara Damansara,' located adjacent to Kuala Lumpur, and 'Johor Bahru,' close to Singapore. These two locations collectively employ over 2,700 multinational employees working locally in Malaysia. Korean recruitment is primarily focused at the 'Ara Damansara' branch, where approximately 2,000 employees are stationed. Alongside Malaysians, employees from various nationalities such as Thailand, Australia, China, India, Japan, and Korea create a multicultural environment. There are approximately 90 Korean employees working locally.

なぜやるのか

🌈 Our goal is to deliver customer-focused services and lead innovative technologies tailored to our customers' needs. We want to deliver services that exceed our customers' expectations and lead the industry! 🙋Why are we located in Malaysia? - 🗺 ️ Multicultural Environment: Malaysia is a multicultural society where diverse cultures and races coexist, providing businesses with opportunities to explore different markets and develop products and services to a diverse customer base. - 🧾 Affordable cost of living: Malaysia's overall cost of living is significantly lower, making it easier for companies to invest. - 👩‍✈️ Legal stability: Malaysia has a stable legal system and regulatory environment, which allows businesses to operate reliably and protect their investments. 🙋‍♂️ Then, where will Korean language skills be used? : - As the number of products and services used by Koreans increases, so does the demand for customer support. In response, the industry is responding to Korean users' inquiries and requests more quickly and accurately by hiring Korean-speaking employees to improve user-centered services. This is very helpful in providing a more satisfying experience to Korean users.

どうやっているのか

Futsal Tournament

Halloween Costume Contest

Startek is a special space where employees from various nationalities come together to work. We continuously strive to respect each country's culture and create experiences that unite us all. We pay attention to organizing various events regularly so that everyone can enjoy good times together 😊 👉 "We provide opportunities to experience various cultures to the fullest extent possible in the given environment" - We organize events celebrating cultural holidays or festivals from different regions such as Korean Malbok, Japanese Tanabata, International Women's Day, and Hinduism's biggest festival, Diwali. Through these events, we aim to create a culture that respects diversity. 👉 "Creating opportunities for unity among employees through various participatory events" - We host participatory events like Halloween costume, office decoration contests, futsal and bowling tournaments to not only enjoy good times together but also to enhance teamwork and collaboration. 👉 "Social responsibility is one of our core values." - We consider our role as a company contributing to society through social contribution activities essential. Through activities like volunteering at animal shelters or orphanages and various donation events, we communicate with diverse people and strive to fulfill our social responsibility. 🌟Member's Story🌟 🧏‍♂️"Thanks to Startek, I enhanced my business English skills and grew in a multicultural environment. Through rapid promotion to a higher department within a year, I gained experience in communicating and performing tasks with colleagues of various nationalities, which led to personal growth. I highly recommend overseas experiences!" 🧏‍♀️"Joining Startek, I experienced the novelty and diversity of living abroad. I encounter cultures I didn't experience in Korea and efficiently utilize personal time thanks to the company's work-life balance. The more I explore, the more Malaysia feels fresh and exciting!

こんなことやります

[Global Car-Sharing Service Company 🚕 X Leading Mobile Company in Korea 📱] Joint venture comprehensive taxi app service, ranked Top 2 in Korea's mobility service industry! 👉 We are currently recruiting customer support staff to handle inquiries from Korean users and drivers related to the taxi app service. Consultations are conducted through contactless methods using phone, email, and in-app messenger. 👉 If you're not confident in English, also can apply for a position that only require Korean, so feel free to apply! - Bilingual position (English + Korean) - Monolingual position (Korean only) 👉 We welcome all applicants regardless of their experience or whether they are fresh graduates! In fact, our team consists of individuals with diverse professional backgrounds. - Fresh graduates - Those looking to develop their English proficiency - Individuals seeking to gain work experience abroad - Those considering relocating to Malaysia for children's education - Individuals planning for a 2nd career 👉 Recruitment Process - Zoom Video interview - Document screening → 1st interview → 2nd interview → Final result 👉 After joining the company - Approximately 5 weeks of training - 2 weeks of theoretical training + 3 weeks of practical training 👉 Various growth opportunities - For those who apply for Mono-lingual positions, it is possible to transfer to positions requiring English proficiency after improving their English skills, along with a simple English test. - Career growth in stages: With a company culture that encourages internal growth, career advancement is facilitated in an environment conducive to growth! - IJP (Internal Job Posting) program: We actively support internal transfers to other departments :) If you need additional information or have any questions, please feel free to contact us anytime. You can communicate with us through the platform or via email. Please check the profile information if needed 😊
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    会社情報

    2014/04に設立

    3,000人のメンバー

    • 1億円以上の資金を調達済み/
    • 海外進出している/

    Level 2, Menara Dana 13, Jalan PJU 1a/46, Pusat Perdagangan Dana 1, 47301 Petaling Jaya, Selangor